Shipping
General Shipping Information
- Who handles customs?
- What countries have restricted shipping
- What are the shipping times?
- What’s the estimated delivery time for my order?
- Is Podbase available to all countries in the world?
- Do you combine shipping for several orders?
- Do you deliver orders to a PO Box?
- Where to find Podbase shipping prices?
- What shipping couriers does Podbase use?
Order Processing & Strategy
- Can I split an order into multiple shipments
- Are there shipping options with signature confirmation?
- How to come up with a shipping price strategy?
- Can I upgrade my shipping speed after submitting an order?
- Where to add additional codes for international deliveries?
Tracking & Delivery Issues
- What to do if my tracking status hasn’t updated
- Where can I find the tracking information for my orders?
- What should I do if it’s past the estimated delivery time, but the package has not been received?
Shipping Problems & Errors
- What happens if the customer claims the package has not been delivered, but tracking says it was?
- What if an order gets lost in the mail?
- What if the customer's address was wrong?
- What happens if package tracking says it has been delivered, but the customer claims he did not receive it?
- What if my customer made a mistake entering the delivery address?
- Can two separate orders be sent as one?