Products

Design Preparation

• How to prepare designs for Podbase? (quick review)
• How to prepare designs for Phone Cases?
• How to prepare designs for Clear Phone Case?
• How to prepare designs for Airpods?
• How to prepare designs for MacBook
• How to prepare designs for iPad

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Design Requirements & Quality

• What is DPI, resolution and actual print file size?
• Is there a difference in quality between 150 and 300 DPI?
• Why am I getting error "The resolution is too low" ?
• What are the suggested design file sizes?
• How lighting affect colors of the products?
• What file formats does Podbase support for uploads?

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Mockups & Branding

• How can I create a mockup image for my product?
• Does your packaging include any Podbase branding?
• How can I create a mockup video for my phone cases and other products?
• What are mockup images?
• Will there be more mockups available in the future?
• Can I add promotional or other material to my orders?

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Product Features & Availability

• Are Podbase products Eco Friendly?
• Do posters come with a frame?
• Do Podbase cases support wireless charging?

Product Management

• Can I save products for any future manual orders?
• How do I bulk edit products/models?
• Can I stock Podbase products?
• Can I stock returned items?
• How to add or change models / variants in particular product?
• How to create your product on Podbase?

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