We understand how frustrating it can be to receive an incomplete order, but don't worry! If you find that any items are missing from your order, please follow these steps:
Please be aware that you have 30 days from the date of receiving your order to report any missing items.
1. Verify which items are missing from your package.
2. Contact the delivery company to inquire if the missing items are scheduled for separate delivery.
3. Email our support team at support@podbase.com with the details of your missing items and specify whether you would like a replacement or a refund.
Our support team will look into the matter, and if any items are confirmed to be missing, we will work to provide you with your requested solution.
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