Returns & Refunds

Damages & Claim Submissions

• How do I report a problem with my order?
• The delivered order is missing items, what can I do?
• What if the product is damaged in the mail?
• What if the product is damaged during shipping?

Return & Refund Policy

• How are returns handled? Comparing quality concerns or customers changing their minds?
• Where are returns sent?
• My orders tracking shows that it is being returned to sender? What happens now?
• How long do I have to submit a claim for a return/exchange?