What should I do if it’s past the estimated delivery time, but the package has not been received?

First off, delivery times are just estimates, and they can vary based on the local area, so a little patience goes a long way.

Here are a few steps you can take in situations like this:

1. Check the tracking number and give it a little more time.
2. Get in touch with the carrier for updates.
3. Connect with your customer to confirm the delivery address and then reach out to our customer support for assistance.