What should I do if an order is stuck in "processing" for too long?

Firstly, we're sorry to hear about your experience. Podbase strives to dispatch all orders within 24-48 hours of placement, though occasionally it may take a bit longer. Please consider the following factors:

If your order was placed on a Friday or over the weekend, production will likely begin on Monday, which might make it seem like there's a delay.

We are committed to delivering only the highest quality products, so we may need to reprint your design once or twice to ensure it meets our standards.

If your order has been processing for more than 72 hours, please contact our support team at support@podbase.com for further assistance.